Privacy Policy
How we protect and handle your sensitive medical information
1. Introduction
World Dental Health Care Professional is a dental health digital platform designed to support patients, caregivers, and doctors with medical information, treatment management tools, community support, and verified dentistry resources.
We prioritize patient safety, data confidentiality, and secure communication.
This Privacy Policy explains how we collect, use, store, and protect your information when you access World Dental Health Care Professional.
2. Information We Collect
We collect the following information as part of your usage:
A. Personal Identification Data
- Full Name
- Mobile Number
- Email Address
- NID / Birth Certificate / Passport Number
- Age & Sex
B. Medical Information (Highly Sensitive)
- Diagnosis / Dental Type
- Stage of disease
- Treatment history
- Medication history
- Investigation reports
- Prescriptions
- Follow-up advice
- ICT codes & clinical parameters
C. Technical Data
- Device information
- Browser type
- IP address
- Log-in activity
- Cookies (for secure session only)
D. Doctor-Specific Data
- BMDC Number
- Degrees & specialities
- Hospital affiliation
- Observations and medical notes
- Community engagements, posts, journals
3. How We Collect Data
We collect information through:
4. How We Use Your Information
Your data is used strictly for:
5. Who Can Access Your Data
A. Doctors
Doctors can only access:
- Their own patient entries
- Their own diagnosis & observations
➡ Doctors cannot see other doctors' names, notes, or patient lists.
B. Patients
Patients can view:
- Doctor profile
- Treatment plan
- Reports & advice meant for them
C. Dental Care Admin (Strictly Limited)
Admin may access:
- Verification data
- Technical logs
- Abuse reporting information
D. AI Chatbot
- Cannot provide medical diagnosis
- Has restricted access to patient data
- Only basic guidance / educational support
6. Data Sharing with Third Parties
We do not sell, rent, or share your data with advertisers or external companies.
Data may be shared only when:
- Required by Bangladeshi law
- Required for BMDC or ICT code cross-verification
- For security audits on cloud infrastructure
7. Data Protection Measures
We apply the following safeguards:
8. Your Rights
You may request to:
Requests may be sent to: Contact our team
9. Data Retention
Medical data is stored securely for continuity of care & legal compliance.
Upon account deletion, personal data is anonymized where possible.
10. AI Chatbot Usage Disclaimer
The AI chatbot:
11. Updates to Privacy Policy
We may update this policy based on platform improvements or regulatory changes.
Updated policy will be posted on World Dental Health Care Professional.